What We Stand For: Integrity, Trust, and Service

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Last updated: Aug 5, 2026
What We Stand For: Integrity, Trust, and Service

Summary

Integrity, trust, and service aren't slogans on a wall — they're the reason the platform works the way it does. A look at the values behind Homegrity.

We run Homegrity on three things: integrity, trust, and service. They aren't slogans on a wall — they're the reason the platform works the way it does.

Integrity

We say what's true, including the catch — because there isn't one. We never sell placement and never resell your trust, and we hold ourselves to that standard even when it costs us a dollar. For buyers and sellers, that means Homegrity is always free: we never take a cut of your sale and never charge a referral fee.

Trust

Trust has to be earned and verified, not assumed. Every agent's license is checked against the state register before their profile can go live, and profiles come down when a license lapses. Buyers and sellers are matched on fit and how close they work to you — not on who paid to be seen. See what we check before an agent appears.

Service

We built this to serve the people the industry too often overcharges — every agent, every buyer, every seller — fairly. That's also why, on the free plan, agents keep 100% of their commission: we don't take a cut of what an agent closes. Service means the whole process finally gets simpler, not more expensive.

In practice, service also means honesty about the hard parts. A good agent will tell you when a home needs work, when a price is a stretch, or when the timing isn't right — because an agent who only tells you what you want to hear isn't serving you at all. The agents we match you with are there to guide the decision, not just close it.

Our foundation

Homegrity is a faith-driven company. Our founder is a Christian, and that faith is the reason we run this business with honesty, on integrity, and in service of others. It's why agents keep 100% of their commission, why placement is never for sale, and why we tell the truth even when a shinier promise would sell better. We built Homegrity to serve everyone — every agent, every buyer, every seller — fairly, and we always will.

Holding ourselves to it

Values are easy to print and hard to keep. We try to keep ours by making them structural, not optional. Because placement can't be bought, no amount of revenue pressure can quietly change who ranks first. Because we never resell your details, there's no side business tugging against your privacy. And because agents keep their commission on the free plan, our success is tied to serving people well rather than taking a bigger slice. When the incentives are honest, the behavior tends to follow — and we'd rather lose a dollar than a bit of trust, because trust is the entire product.

Giving back

Our values don't stop at how we operate. We give 1% of our profits to help provide affordable housing and support people experiencing homelessness across the United States — because it would be hollow to build a business on housing and turn away from the people locked out of it.

Want the fuller story? Read more about who we are, see why we built Homegrity, or get matched with a local agent →

Frequently asked questions

What are Homegrity's core values?

Integrity, trust, and service. In practice that means honest copy with no hidden catch, license-verified agents, matching that can't be bought, and a platform that's always free for buyers and sellers.

Is Homegrity a faith-based company?

Yes — it's a faith-driven company, and that foundation shapes how we operate: with honesty, integrity, and service. We built Homegrity to serve everyone fairly, no exceptions.

How do your values affect what I pay?

Buyers and sellers are always free — we never take a cut of your sale. Agents keep 100% of their commission on the free plan. Our integrity promise is that placement is never for sale, for anyone.

What is the 1% Pledge?

We give 1% of our profits to affordable housing and homelessness relief in the U.S. Read more about the pledge.

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Frequently asked questions

What does it cost to get matched?
Nothing. You’re never charged to get matched, to see an agent’s record, or to talk to them. We take no cut of your transaction and we don’t charge a referral fee — agents pay us a flat subscription for tools if they want them.
How do you decide which agents to show me?
We order agents on how long they have been licensed and how closely they are placed to your area — never ad spend. As closings and reviews accumulate on the platform they will join that order; today they do not, and we will not claim otherwise. Placement can’t be bought.
Can an agent pay to rank higher?
No. Paid plans add software inside an agent’s dashboard — a CRM, a branded site, content tools. They don’t buy leads and they don’t move anyone up the list.
Will my information be shared?
Not until you pick an agent and ask us to make the introduction. You can get a valuation or browse matches without a single agent seeing your name.
How many agents will I be matched with?
Usually three. Enough to compare approaches and personalities without turning it into a research project.
Am I obligated to work with anyone you show me?
No. You can contact one, all three, or none of them. There’s no contract with us and nothing to cancel.
What if I already have an agent?
Use them. You can still run a valuation or compare carrying costs here for a second opinion, and you’re never obligated to be matched.
How accurate is the home value estimate?
It’s built from recent comparable sales near you rather than a national model, and it shows you which sales drove the number so you can check the reasoning. Treat it as a starting point — an agent will refine it after seeing the home.
How is that different from other online estimates?
Most public estimates are a national algorithm applied to your ZIP code. Ours is comp-driven and shows its work, so you can tell whether the sales behind it actually resemble your home.
What is the difference between list price and true monthly cost?
List price is what a seller is asking. True monthly is what the home costs you to hold once property taxes, insurance, HOA dues and the payment at current rates are counted. Two homes at the same asking price can differ by hundreds a month.
How much do I need for a down payment?
It depends on the loan program. Conventional loans often start around 3–5% for qualified buyers, FHA around 3.5%, and VA and USDA can go to zero for those who qualify. Less than 20% down generally means mortgage insurance until you build equity.
What is a debt-to-income ratio and why does it matter?
It’s your monthly debt payments divided by your gross monthly income. Many conventional programs look for total debt at or below roughly 43%, though this varies by program and by the rest of your file.
Should I get pre-approved before I start looking?
Yes, in most markets. A pre-approval tells you your ceiling and tells sellers you’re credible. Treat the number as a ceiling rather than a target — what you qualify for and what you can comfortably carry are rarely the same.
How long does it take to buy a home?
From accepted offer to keys is commonly 30–45 days with financing, faster with cash. The search itself varies enormously with inventory and how specific your requirements are.
How long does it take to sell?
It depends on your market, your price and the season. Your agent should be able to tell you the recent days-on-market for homes like yours, which is a far better guide than any national average.
What does an agent’s commission cover?
Pricing, preparation, marketing, showings, negotiation and the transaction management that gets you to closing. Commission is negotiable and is agreed between you and your agent — we’re not party to it.
Do I have to pay a commission as a buyer?
How buyer-side compensation works changed recently and now varies by market and by agreement. Your agent must put their fee in writing with you before showing homes, so ask early and get it in the agreement.
Should I sell before I buy?
It’s a cash-flow question more than a market question. Selling first is safer financially but can leave you renting; buying first is smoother logistically but means carrying two payments if your sale is slow.
What should I fix before listing?
Usually the cheap, visible things: paint, lighting, landscaping, decluttering. Big renovations rarely return their cost at sale. An agent who works your street can tell you what buyers there actually notice.
Do I need a home inspection?
Almost always worth it, even in a competitive market. An inspection is information — you can still choose to proceed, but you’ll proceed knowing what you’re taking on.
What are closing costs?
The fees to complete the transaction: lender charges, title and escrow, recording, prepaid taxes and insurance. They commonly run a few percent of the purchase price and vary a lot by state.
How do rental applications work?
Landlords and management companies set their own screening criteria and fees. Requirements differ building to building, so knowing what a specific landlord wants before you apply is most of the battle.
Do you charge renters anything?
No. We don’t charge to search or to get matched. Landlords often charge their own application or screening fee, and who pays the rental agent’s fee at signing depends on your market and the building.
Who do I contact if something goes wrong?
Reach us at [email protected]. We’re a matching service rather than a brokerage, so we’re not party to your transaction — but we do want to know when a matched agent isn’t performing.

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